Effective Date: May 3, 2025
Thank you for shopping at UniqueBowlingBall.com. Below you’ll find our Shipping Policy, outlining how we process and deliver your orders.
1. Production Timeframes
Each product is made to order. Estimated production times are as follows:
- Custom Bowling Balls and Pins: 10–15 business days
- Custom Apparel and Accessories: 5–7 business days
Production time begins once your order and design are confirmed.
2. Shipping Timeframes
Shipping time is in addition to production time:
- Domestic U.S. Shipping: 5–7 business days
- Canada and International Shipping: Varies by destination, generally 7–21 business days
We ship via trusted carriers such as USPS, UPS, FedEx, and DHL.
3. Shipping Costs
- United States (Contiguous 48 States): Free standard shipping on all orders
- Alaska, Hawaii, U.S. Territories, and APO/FPO: Calculated at checkout
- International Orders: Shipping cost calculated at checkout. Duties, taxes, or customs fees are the responsibility of the recipient.
4. Tracking Your Order
Once your order ships, you will receive a tracking number by email. You can monitor your shipment’s progress using the tracking link provided.
5. Delays & Exceptions
We strive to deliver all orders on time, but delays can occur due to:
- Holidays or peak seasons
- Supply chain disruptions
- Incomplete or inaccurate shipping addresses
- Customs processing for international orders
We are not responsible for delays caused by the shipping carrier.
6. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us at support@uniquebowlingball.com within 7 days of delivery or expected delivery date
- Include your order number and relevant details
We will work with the carrier to resolve the issue. If applicable, replacements may be issued.
7. Shipping Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.
Contact Us
For questions about your shipment, reach out to us at:
Email: support@uniquebowlingball.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Thank you for choosing UniqueBowlingBall.com!