Terms and Conditions

Last updated: October 1, 2026

These Terms apply to purchases from and use of uniquebowlingball.com, operated by Linxora LLC under the Unique Bowling Ball brand (“UBB,” “we,” “us,” or “our”).

These Terms and Conditions govern use of this website and purchases from UBB. Read them together with the product information and policies linked below. By placing an order, you agree to the applicable terms, subject to rights that cannot lawfully be waived.

1. Accounts and Website Use

Provide accurate contact, billing, delivery, and order details, and use only payment methods you are authorized to use. Keep account credentials secure and contact us if you suspect unauthorized activity. A person placing an order must have legal capacity to enter the transaction or appropriate parent or guardian authorization.

Do not use the website for fraud, unlawful activity, infringement, harassment, or unauthorized access. Do not upload malicious code or interfere with the website’s operation or security.

2. Products, Prices, and Orders

Review the exact product model, weight, materials, options, and specifications before ordering. Available options vary by product. The currency and total displayed at checkout apply to the transaction. Your payment provider may impose its own conversion or cross-border charges.

Orders are subject to payment verification, availability, internal design review, and the ability to fulfill the requested specifications. If an important specification is unavailable or a material listing error affects your order, we will contact you about the available resolution rather than silently substitute a different product or change the agreed price.

Prices and offers may change for future purchases. Changes do not by themselves alter an accepted order. Promotional conditions are those disclosed with the offer.

3. Customer Designs and Intellectual Property

You must own or have the necessary permission to use the photographs, names, logos, trademarks, artwork, and other materials you submit. You remain responsible for the rights to those materials. We may request proof of permission or decline material presenting unresolved legal or production concerns. Our internal review does not certify ownership or eliminate possible third-party claims. Producing a design does not mean we endorse its message or certify that your use of it is lawful.

We may request clarification or evidence of authorization, pause production, reject infringing or unlawful material, or cancel an unresolved order, subject to applicable refund obligations. Do not upload content that violates privacy or other rights, contains unlawful threats or exploitation, or compromises our systems.

You retain any rights you hold in submitted content. You authorize us and the providers involved in your order to process and reproduce it as reasonably necessary for design review, manufacturing, fulfillment, and related customer service. This limited permission does not transfer ownership of your artwork to us or itself grant a general advertising license.

Where clearly disclosed and legally permitted, a processing fee of up to USD $10 per violating image, graphic, or photograph may apply to an order submission that breaches these content restrictions. Any fee must reflect reasonable review or processing work; it does not authorize prohibited content or restrict a mandatory refund. We do not apply it merely because we need ordinary clarification or proof of permission.

Placing an order does not automatically authorize public marketing use of private photographs or identifiable custom designs. Separate permission is required for such promotional use.

4. Design Review and Production

Every order receives an internal pre-production review. Most production-ready orders proceed without additional confirmation. If essential clarification about design, image quality, layout, specifications, or rights is needed, we will contact you by email within 2 business days of order placement. Check your inbox and spam folder. Business days for this contact process are Monday through Friday, excluding applicable public holidays.

Production remains on hold while necessary customer information or confirmation is missing. We may adjust the estimated delivery window to reflect the actual delay. We will not treat silence as agreement to a material design change.

Once production begins, progress emails are provided approximately weekly. Photos or videos may accompany updates when suitable content is available; no specific visual-update date is guaranteed. Routine updates do not require approval. A product meeting the confirmed specifications and quality standards may ship without another sign-off.

5. Design Choices and Physical Appearance

Review spelling, images, orientation, layout, weight, and other selected options carefully. Our review does not replace your responsibility to check those choices or guarantee detection of every submitted error. Customer-selected errors and preference changes are different from manufacturing errors. Reasonable minor differences can occur because screens, lighting, curvature, materials, and printing affect appearance. They do not excuse a material departure from the agreed specifications or defective workmanship.

Personalized orders cannot be changed for a change of mind once placed, even if manufacturing has not started. We may exceptionally agree to a feasible change in writing. Cancellation and refund eligibility are addressed in the Return & Exchange Policy.

If we identify a specific image-quality concern and you ask us to proceed after we explain it, the disclosed limitation alone is not grounds for a voluntary return or remake. This does not excuse a production error or a result outside the agreed specifications.

6. Delivery and Import Charges

Standard Delivery is estimated at 4–6 weeks from order placement to delivery and is free for all products shipped to eligible addresses within the 48 contiguous U.S. states. For international destinations supported at checkout, order directly using the shipping options and rates shown. If your country or address is unavailable, or no shipping option appears for your order, contact us before ordering for a shipping quote. For Alaska and Hawaii, please contact us for a quote before ordering.

Priority Delivery is available for all products shipped to eligible U.S. addresses, including standard-size bowling balls, mini bowling balls, and bowling pins. Estimated delivery is 3–4 weeks from order placement to delivery. The additional charge is USD $50 per bowling ball; contact us before ordering to confirm the Priority charge for bowling pins and other products. Address eligibility and any destination-specific shipping charge must be confirmed before payment. Priority Delivery is not available for international destinations. Both delivery estimates include production and transportation; neither is a guaranteed deadline.

International orders supported at checkout do not require a separate shipping enquiry. If your country or address is unavailable, or no shipping option is shown, email support@uniquebowlingball.com before ordering to confirm availability and obtain a quote. Alaska and Hawaii require a shipping quote before ordering. A quote request is not a promise of universal delivery availability. Import duties and customs clearance fees are included for the United States, Canada, the United Kingdom, and Germany, and are not included for other supported countries. This is not a blanket statement about all taxes.

Our Shipping Policy explains tracking, production holds, delays, and delivery issues. We will comply with applicable delay-notice, consent, cancellation, and refund requirements.

Once carrier records and available delivery evidence establish that an order was correctly delivered to the shipping address provided at checkout or otherwise agreed with us, UBB is not responsible for subsequent loss or theft and does not provide voluntary refunds or replacements for that loss. You are responsible for arranging a secure delivery location and promptly collecting your package. A delivery scan alone does not resolve a credible misdelivery claim; we may review the available evidence. This provision does not exclude liability for our own error, failure to deliver as agreed, or rights and remedies that cannot lawfully be excluded.

7. Returns, Refunds, and Warranty

The Return & Exchange Policy and Limited Warranty govern their respective subjects. Personalization does not remove remedies for defective, damaged, wrong, or materially nonconforming products. Nothing in these Terms cancels an express warranty or a mandatory consumer right.

Personalized orders and premade or pre-designed bowling balls are final sale for change-of-mind purposes once placed, even before physical manufacturing begins. Orders enter scheduling and printing preparation, subject to internal review and any necessary information. Missing information may hold production without creating a voluntary cancellation right.

Eligible non-personalized goods have a 30-calendar-day voluntary return-request period, with dispatch within 14 calendar days after authorization. A 20% restocking fee applies to approved voluntary returns, including returns to buy another item. An exceptional voluntary credit-card cancellation or missed-discount adjustment may incur up to 3% for actual non-refundable processing costs where disclosed and lawful. The two fees are not combined on the same voluntary transaction. The detailed eligibility conditions and exceptions are in our Return & Exchange Policy; no such deduction limits a mandatory remedy for our error or a defective product.

Our Limited Warranty covers eligible regulation-size balls from 6–16 lb and bowling pins for one year from purchase, or 90 days for public-rental/house use, subject to its exclusions. Mini balls are excluded from this voluntary coverage. Statutory rights remain unaffected.

8. Drilling and Intended Use

Bowling balls are supplied undrilled. We do not offer drilling services. Use a qualified pro shop for fitting and drilling. Damage caused by improper third-party work is assessed separately from an unrelated manufacturing defect. Competition approval is model-specific; check the exact product and event requirements.

9. Website Content and Third-Party Services

We may restrict access or cancel an affected order when reasonably necessary to address fraud, unauthorized payment, serious misuse, unlawful content, an unavailable product, or an inability to fulfill the order. We will communicate the issue where practicable and provide any refund due for an unfulfilled order under the applicable policy and law. We do not retroactively add undisclosed charges.

Website branding, original text, graphics, and systems are protected by applicable intellectual-property rights. You may use the website to browse, customize, and purchase products, but may not commercially reproduce protected materials without authorization.

Third-party websites and services may have their own terms and privacy policies. We do not guarantee uninterrupted website access or permanent availability of saved configuration links. Keep copies of original artwork. A website interruption does not remove obligations relating to an accepted order.

10. Privacy

Personal information is addressed in our Privacy Policy.

11. Liability and Disputes

To the fullest extent permitted by law, we exclude indirect or consequential commercial losses arising from use of the website or an order, including lost business profits or opportunities, to the extent such losses may lawfully be excluded. This does not limit liability for fraud, intentional misconduct, non-excludable negligence liability, personal injury where exclusion is prohibited, express product obligations, or mandatory consumer remedies.

To the extent permitted by law, you are responsible for third-party claims and reasonable losses directly resulting from your knowing or material infringement of others’ rights through submitted content or unlawful use of the website. This does not make you responsible for losses caused by our negligence, breach, unlawful conduct, or manufacturing error.

These Terms are governed by Wyoming law, excluding its conflict-of-law rules. To the extent legally permitted, disputes may be brought in the state or federal courts with jurisdiction in Cheyenne, Wyoming. This provision does not deprive a consumer of mandatory protections or a court or remedy available under applicable law in their place of residence.

A discretionary accommodation or goodwill payment must be expressly agreed by us and does not establish an ongoing entitlement or change the terms for another order. Contact us if you have a concern so we can review the order and available resolution. Nothing in these Terms excludes liability or a remedy that applicable law does not allow us to exclude.

12. Changes and Interpretation

Updates apply to future transactions and do not retroactively remove rights attached to existing orders. Mandatory law prevails over conflicting wording. A specific agreed order specification or policy addressing an issue should be read with these general Terms. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay or failure to enforce a provision does not by itself waive the right to enforce it later, subject to applicable law.

Contact Us

Unique Bowling Ball
Email: support@uniquebowlingball.com
Website: uniquebowlingball.com

Business correspondence address:
Linxora LLC
30 N Gould St Ste N
Sheridan, WY 82801, USA

Please contact us before sending a return. This correspondence address is not an authorized product-return address.